Frequently Asked Questions
Everything you need to know about shopping with Midas.
What is the standard shipping time for orders?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days domestically, while international shipping may take 7-14 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our Returns Portal, enter your order number, and print a prepaid shipping label. Items must be unworn and have original tags attached.
What payment methods do you accept?
Midas accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and interest-free installment options via Klarna and Afterpay.
How can I ensure I am choosing the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We also provide fit recommendations (e.g., 'runs small' or 'oversized') based on customer feedback and fabric elasticity.
Are your materials sustainably sourced?
Quality and ethics are at the heart of Midas. We prioritize organic cotton, recycled polyester, and ethically sourced leather. You can find specific material compositions listed in the 'Fabric & Care' section of every product.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link. You can also track your status directly through your Midas account dashboard.